Drop in traffic for certain ISP's in the EU

We can confirm that the issue has been resolved after the fix was applied.

We have applied a fix to stop this upstream from announcing our prefixes on DE-CIX. We are monitoring traffic levels closely to confirm that connectivity has returned to normal.

We have identified the issue. It appears to be caused by an upstream of our Moscow upstream that started announcing our prefixes on DE-CIX Frankfurt, causing traffic to suddenly switch to our Moscow POP.

We have identified a drop in traffic for a few ISPs in Europe. We are currently investigating and will share an update as soon as we know more.

Adding additional capacity in Madrid

The maintenance is now complete. We have finished adding additional capacity in Madrid, and all services are running as normal. Thank you for your patience.

Most of the work is now complete. We expect only one smaller drop for Madrid players in the next 20-40 minutes, as some of our BGP sessions come up.

We will be adding additional filters to our Madrid location to increase scrubbing capacity there.

During the maintenance, players connecting from Spain, Portugal and North Africa will be disconnected a few times. Customers with a server in the Madrid location are also affected and will lose connection for several minutes.

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	Uptime, last 14 days	Status
AmsterdamEurope	100% uptime	Operational
AthensEurope	100% uptime	Operational
BrusselsEurope	100% uptime	Operational
BucharestEurope	100% uptime	Operational
CopenhagenEurope	100% uptime	Operational
FrankfurtEurope	100% uptime	Operational
KyivEurope	100% uptime	Operational
LisbonEurope	100% uptime	Operational
LondonEurope	100% uptime	Operational
MadridEurope	100% uptime	Operational
MarseilleEurope	100% uptime	Operational
MilanEurope	100% uptime	Operational
MoscowEurope	100% uptime	Operational
ParisEurope	100% uptime	Operational
PragueEurope	100% uptime	Operational
SofiaEurope	100% uptime	Operational
StockholmEurope	100% uptime	Operational
ViennaEurope	100% uptime	Operational
WarsawEurope	100% uptime	Operational
AtlantaNorth America	100% uptime	Operational
ChicagoNorth America	100% uptime	Operational
DallasNorth America	100% uptime	Operational
DenverNorth America	100% uptime	Operational
Los AngelesNorth America	100% uptime	Operational
MiamiNorth America	100% uptime	Operational
New YorkNorth America	100% uptime	Operational
San JoseNorth America	100% uptime	Operational
SeattleNorth America	100% uptime	Operational
TorontoNorth America	100% uptime	Operational
AucklandAsia-Pacific	100% uptime	Operational
Hong KongAsia-Pacific	100% uptime	Operational
Kuala LumpurAsia-Pacific	100% uptime	Operational
MelbourneAsia-Pacific	100% uptime	Operational
MumbaiAsia-Pacific	100% uptime	Operational
PerthAsia-Pacific	100% uptime	Operational
SingaporeAsia-Pacific	100% uptime	Operational
SydneyAsia-Pacific	100% uptime	Operational
TokyoAsia-Pacific	100% uptime	Operational
Buenos AiresLatin America	100% uptime	Operational
LimaLatin America	100% uptime	Operational
Mexico CityLatin America	100% uptime	Operational
SantiagoLatin America	100% uptime	Operational
São PauloLatin America	100% uptime	Operational
FujairahMiddle East & Africa	100% uptime	Operational
IstanbulMiddle East & Africa	100% uptime	Operational
JohannesburgMiddle East & Africa	100% uptime	Operational
Tel AvivMiddle East & Africa	100% uptime	Operational

System status

Active incidents and maintenance

Locations

Scheduled maintenance

Past 90 days

Drop in traffic for certain ISP's in the EU

Adding additional capacity in Madrid