Degraded performance

System status

Open issues, scheduled maintenance and the state of every location.

Updated 2026-11-02 09:48

Active incidents and maintenance

Packetloss issues Kuala Lumpur

Incident·Network·Minor impact

Fix applied, monitoring

Affects: Kuala Lumpur
Started: 2026-11-02 20:00

Fix applied, monitoring · 2026-11-02 00:08
Traffic is now rerouted directly over Singapore. We will enable Kuala Lumpur again once the backbone is stable.
Cause identified · 2026-11-02 00:07
We have identified high packet loss between our Kuala Lumpur POP and Singapore, caused by a backbone outage at our upstream provider between Singapore and Kuala Lumpur.

We have temporarily disabled Kuala Lumpur until the backbone is stable again.

Platforms

	Uptime, last 14 days	Status
Main website	100% uptime	Operational
Game panel	100% uptime	Operational
VPS panel	100% uptime	Operational
Bare metal panel	100% uptime	Operational

Locations

	Uptime, last 14 days	Status
AmsterdamEurope	100% uptime	Operational
AthensEurope	100% uptime	Operational
BrusselsEurope	100% uptime	Operational
BucharestEurope	100% uptime	Operational
CopenhagenEurope	100% uptime	Operational
FrankfurtEurope	100% uptime	Operational
KyivEurope	100% uptime	Operational
LisbonEurope	100% uptime	Operational
LondonEurope	100% uptime	Operational
MadridEurope	100% uptime	Operational
MarseilleEurope	100% uptime	Operational
MilanEurope	100% uptime	Operational
MoscowEurope	100% uptime	Operational
ParisEurope	100% uptime	Operational
PragueEurope	100% uptime	Operational
SofiaEurope	100% uptime	Operational
StockholmEurope	100% uptime	Operational
ViennaEurope	100% uptime	Operational
WarsawEurope	100% uptime	Operational
AtlantaNorth America	100% uptime	Operational
ChicagoNorth America	100% uptime	Operational
DallasNorth America	100% uptime	Operational
DenverNorth America	100% uptime	Operational
Los AngelesNorth America	100% uptime	Operational
MiamiNorth America	100% uptime	Operational
New YorkNorth America	100% uptime	Operational
San JoseNorth America	100% uptime	Operational
SeattleNorth America	100% uptime	Operational
TorontoNorth America	100% uptime	Operational
AucklandAsia-Pacific	100% uptime	Operational
Hong KongAsia-Pacific	100% uptime	Operational
Kuala LumpurAsia-Pacific	100% uptime	Degraded
MelbourneAsia-Pacific	100% uptime	Operational
MumbaiAsia-Pacific	100% uptime	Operational
PerthAsia-Pacific	100% uptime	Operational
SingaporeAsia-Pacific	100% uptime	Operational
SydneyAsia-Pacific	100% uptime	Operational
TokyoAsia-Pacific	100% uptime	Operational
Buenos AiresLatin America	100% uptime	Operational
LimaLatin America	100% uptime	Operational
Mexico CityLatin America	100% uptime	Operational
SantiagoLatin America	100% uptime	Operational
São PauloLatin America	100% uptime	Operational
FujairahMiddle East & Africa	100% uptime	Operational
IstanbulMiddle East & Africa	100% uptime	Operational
JohannesburgMiddle East & Africa	100% uptime	Operational
Tel AvivMiddle East & Africa	100% uptime	Operational

Signed in? Your dashboard shows which of your servers are affected.

Scheduled maintenance

No maintenance scheduled.

Past 90 days

KVM Security Updates [Amsterdam]

Maintenance·Hardware

Completed

Affects: NL-H85, NL-H10, NL-H11, NL-H14, NL-H15, NL-H16, NL-H26, NL-H27, NL-H28, NL-H29, NL-H32, NL-H35, NL-H34, NL-H40, NL-H39, NL-H42, NL-H37, NL-H45, NL-H50, NL-H62, NL-H13, NL-H61
Window: 2026-10-31 01:00 2026-10-31 02:00

Completed · 2026-10-31 02:19
All nodes have been updated and are back online. Please login and start your applications. If you experience any issues, please contact our support team.

KVM Security Updates [Johannesburg]

Maintenance·Hardware

Completed

Affects: ZA-H05
Window: 2026-10-31 00:00 2026-10-31 01:00

Completed · 2026-10-31 01:02
All nodes have been updated and are back online. Please login and start your applications. If you experience any issues, please contact our support team.

KVM Security Updates [Istanbul]

Maintenance·Hardware

Completed

Affects: IST-H02, IST-H03, IST-H04, IST-H05, IST-H11, IST-H12
Window: 2026-10-30 22:30 2026-10-30 23:30

Completed · 2026-10-30 23:08
All nodes have been updated and are back online. Please login and start your applications. If you experience any issues, please contact our support team.

KVM Security Updates [Tokyo]

Maintenance·Hardware

Completed

Affects: TYO-H02, TYO-H03, TYO-H01
Window: 2026-10-30 21:00 2026-10-30 22:00

Completed · 2026-10-30 22:36
All nodes have been updated and are back online. Please login and start your applications. If you experience any issues, please contact our support team.

KVM Security Updates [Singapore]

Maintenance·Hardware

Completed

Affects: SGP-DP-H01, SGP-DP-H09, SGP-DP-H20, SGP-DP-H24, SGP-DP-H34, SGP-DP-H35, SGP-DP-H36, SGP-DP-H37, SGP-DP-H38, SGP-DP-H39, SGP-DP-H41, SGP-DP-H42, SGP-DP-H43, SGP-DP-H44, SGP-DP-H45, SGP-DP-H46, SGP-DP-H47, SGP-DP-H48, SGP-DP-H49, SGP-DP-H50, SGP-DP-H51, SGP-DP-H52, SGP-DP-H53, SGP-DP-H54, SGP-DP-H55, SGP-DP-H56, SGP-DP-H57, SGP-DP-H58, SGP-DP-H59, SGP-DP-H60
Window: 2026-10-30 20:00 2026-10-30 22:00

Completed · 2026-10-30 22:36
All nodes have been updated and are back online. Please login and start your applications. If you experience any issues, please contact our support team.

KVM Security Updates [Sydney]

Maintenance·Hardware

Completed

Affects: SYD-H02, SYD-H03, SYD-H04, SYD-H05, SYD-H06
Window: 2026-10-30 17:30 2026-10-30 18:30

Completed · 2026-10-30 21:33
All nodes have been updated and are back online. Please login and start your applications. If you experience any issues, please contact our support team.

KVM Security Updates [Miami]

Maintenance·Hardware

Completed

Affects: MIA-H06, MIA-H07, MIA-H03, MIA-H04, MIA-H05, MIA-DP-H02, MIA-DP-H03, MIA-DP-H04, MIA-DP-H05, MIA-DP-H06, MIA-DP-H07, MIA-DP-H08, MIA-DP-H10
Window: 2026-10-30 12:30 2026-10-30 13:30

Completed · 2026-10-30 13:50
All nodes have been updated and are back online. Please login and start your applications. If you experience any issues, please contact our support team.

KVM Security Updates [Chicago]

Maintenance·Hardware

Completed

Affects: CHI-DP-H01, CHI-DP-H03, CHI-DP-H04, CHI-DP-H10, CHI-DP-H18, CHI-DP-H21, CHI-DP-H22, CHI-DP-H24, CHI-DP-H25, CHI-DP-H27, CHI-DP-H29, CHI-DP-H31, CHI-DP-H32, CHI-DP-H33, CHI-DP-H34, CHI-DP-H35, CHI-DP-H39, CHI-DP-H37, CHI-DP-H36
Window: 2026-10-30 12:00 2026-10-30 13:00

Completed · 2026-10-30 13:20
All nodes have been updated and are back online. Please login and start your applications. If you experience any issues, please contact our support team.

KVM Security Updates [Dallas]

Maintenance·Hardware

Completed

Affects: DAL-DP-H04, DAL-DP-H05, DAL-DP-H07, DAL-DP-H08, DAL-DP-H11, DAL-DP-H17, DAL-DP-H22, DAL-DP-H23, DAL-DP-H26, DAL-DP-H27, DAL-DP-H28, DAL-DP-H29, DAL-DP-H30, DAL-DP-H31, DAL-DP-H32, DAL-DP-H33, DAL-DP-H36, DAL-DP-H37, DAL-DP-H43, DAL-DP-H44, DAL-DP-H45, DAL-DP-H46, DAL-DP-H47, DAL-DP-H48, DAL-DP-H49, DAL-DP-H50, DAL-DP-H51, DAL-T01, DAL-T11, DAL-T10, DAL-T04, DAL-DP-H52
Window: 2026-10-30 11:30 2026-10-30 12:30

Completed · 2026-10-30 13:17
All nodes have been updated and are back online. If you experience any issues, please contact our support team.

KVM Security Updates [New York]

Maintenance·Network · Hardware

Completed

Affects: NY-H135, NY-H111, NY-H117, NY-H116, NY-H113, NY-H110, NY-H138, NY-H149, NY-H155, NY-H156, NY-H157, NY-H158, NY-H159, NY-H160, NY-H161, NY-H162, NY-H163, NY-H164, NY-H165, NY-H166, NY-H167, NY-H168, NY-H169, NY-H170, NY-H171, NY-H172, NY-H173, NY-H174, NY-H175, NY-H176, NY-H177, NY-H178, NY-H179, NY-H180, NY-H181, NY-H182, NY-H183, NY-H184, NY-H185, NY-H186, NY-H187
Window: 2026-10-30 10:45 2026-10-30 11:45

Completed · 2026-10-30 11:25
All hypervisors have been updated and are back online. If you encounter any issues, please open a support ticket.

Temporary Service Disruption (PHP Security Advisory)

Maintenance·Network

Completed

Affects: Bare metal panel, Game panel, Main website, VPS panel
Window: 2026-10-21 12:35 2026-10-21 14:35

Completed · 2026-10-21 14:48
A PHP security patch has been released, and we have applied it to all of our servers that run our PHP applications and websites.

Frankfurt Network Issues

Incident·Network·Major impact

Resolved

Affects: Frankfurt
Resolved: 2026-10-15 02:55

Resolved · 2026-10-15 02:55
CDN77 confirmed the issue has been restored.

Drop in traffic for certain ISP's in the EU

Incident·Network·Minor impact

Resolved

Affects: Amsterdam, Frankfurt
Resolved: 2026-10-12 20:27

Resolved · 2026-10-12 20:27
We can confirm that the issue has been resolved after the fix was applied.

Adding additional capacity in Madrid

Maintenance·DDoS protection · Network

Completed

Affects: Madrid
Window: 2026-10-12 12:00 2026-10-12 13:00

Completed · 2026-10-12 13:10
The maintenance is now complete. We have finished adding additional capacity in Madrid, and all services are running as normal. Thank you for your patience.